Last updated: 2024/03/06 (YYYY/MM/DD)
Forest Rainbow Creative Studio, SLU (L-718328-M) (“Forest Rainbow,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.forestrainbow.com (“Website”) or otherwise interact with us.
1. To whom does this privacy policy apply?
This Policy applies to visitors to our website, and to all people whose personal data may appear on our website or in the context of the services offered by this website.
2. Who collects your personal data?
Owner of the data: Forest Rainbow Creative Studio, SLU (L-718328-M).
Address: Av. D’enclar 026 7 B Edifici Geral, Espai 32, AD500 Andorra la Vella, Andorra
We have third-party service providers or plugins that will also process certain personal data: WordPress, Pixelgrade (theme provider), Google Analytics, Redsys (payment solution).
3. What information do we collect?
We may collect various types of personal information from you, including but not limited to:
- Contact information (such as name, email address, postal address, and phone number)
- Account registration details
- Payment information
- Information you provide when communicating with us
- Information is collected automatically through cookies and similar technologies (such as IP address, browser type, pages visited, and browsing behavior)
- Photos and videos captured for you as part of the service
4. Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
5. how do we use your information?
We may use your personal information for the following purposes:
- To provide and maintain our services
- To process your orders and transactions
- To communicate with you, including responding to your inquiries and providing customer support
- To personalize your experience on our Website
- To improve our products, services, and Website
- To comply with legal obligations
- For other purposes with your consent
6. With whom we share your personal data?
We do not transfer your personal data, unless:
- You ask us to do so
- With service providers and business partners who assist us in operating our business and providing services to you (e.g. we need third-party service providers to store, edit, and send your photos and videos as part of our service. And to send you emails with service-related content)
- We are legally obliged to do so (for example, we are legally obliged to provide copies of invoices to the Tax and Border Department of the Government of Andorra when requested to do so)
- We need to protect your rights, our rights, the rights of our employees or the rights of third parties
- We shall be co-responsible for the collection of data, so that, always with your consent, other entities process them on their own behalf. This is the case of Google Ireland Ltd.
- We need to protect or defend the rights or property of Forest Rainbow
- In connection with a corporate transaction, such as a merger, acquisition, or sale of assets
- With your consent or as otherwise disclosed at the time of collection.
7. international data transfers
Your personal information may be transferred to and processed in countries outside of the European Economic Area (EEA) and Andorra, including countries that may not provide the same level of data protection as your home country. However, we will take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable laws.
8. data retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
9. your rights
You may have certain rights under applicable data protection laws, including the right to access, correct, or delete your personal information. To exercise your rights, please contact us at contact@forestrainbow.com
In accordance with the provisions of the LQPD and the GDPR, you can request to exercise the following rights:
- Access to your personal data
- Rectification of your personal data, specifying the reason
- Deletion of some or all of your personal data
- Restriction of data processing, specifying the reason for the restriction
- Objection to the processing of your personal data
- Data portability when the lawful basis for collecting data was your consent or a contract
- The right not to be subject to automated individual decisions
The consent given, both for the processing and for the transfer of the data subjects’ data, may be revoked at any time by communicating such revocation to us, just like any other right, as indicated in the following section. This revocation will in no case be retroactive.
10. What responsibilities do you have?
By providing us with your details, you guarantee that they are accurate and complete. Likewise, you confirm that you are responsible for the veracity of the personal data that you have provided us with and that you will keep such data suitably updated so that they correspond to your actual situation, and that you are responsible for any false or inaccurate personal data that you may provide us with, as well as for any direct or indirect damages that may arise from data inaccuracy.
You may not provide us with other people’s personal data unless it is justified in relation to the services you request from us. In any case, if you provide us with the personal data of third parties, you are responsible for informing such third parties prior to providing us with their personal data. The information you give to third parties whose data you provide to us must include all the provisions of this Privacy Policy, and you are responsible for the lawfulness of such personal data and for conveying to data subjects the rights they have in relation to their personal data.
In cases where you are required to provide us with personal data of a child under the age of 16 or of a person whose rights are restricted, in doing so you are obliged to obtain the consent of the holders of parental authority or guardianship. Without this consent, you are prohibited from providing us with any personal data relating to such persons.
11. revision of privacy policy
This Policy may be subject to change. Consequently, we recommend that the User reviews this Policy each time he/she accesses the Website in order to be informed of any changes to it, which will be applicable to him/her. If the User does not agree with this Cookies Policy, he/she must refrain from using the Website and leave it immediately.